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IT Helpdesk employee (m / f / d)

IT Helpdesk employee (m / f / d)

teamFORCE portfolioFull time in Vienna - 1st and 2nd level support

Our customer is the largest Austrian expert institution on environmental issues.

Your area of ​​responsibility includes

  • Recording of malfunctions and partial solutions as part of 1st and 2nd level support
  • Management and documentation of all inquiries using a ticketing system
  • Contact person for internal customers with technical questions about the IT infrastructure in the Microsoft Office environment
  • Coordination of work and activities with field engineers, the client management team and the data center team
  • Output or control of the output of all hardware components related to the ICT workplace

Your background is convincing

  • Completed, relevant training with a focus on IT (e.g. FH / HTL)
  • Several years of professional experience in 1st and 2nd level support (ideally within a Microsoft system landscape)
  • Fluent German and good knowledge of English
  • Profound knowledge of Microsoft Office Client products
  • Certification in a Microsoft environment is an advantage

This is what our client offers

  • Cooperation with a motivated team of experts
  • attractive opportunities for professional development in a dynamic environment
  • a varied field of activity in environmentally relevant topics

Are you ready for this exciting activity?

Then we look forward to your informative application (with the reference number 1090180627-1HD) using the form below. The salary for this position is at least EUR 2.500. (Depending on qualification and agreement, a significant overpayment is possible.) In the sense of the GIBG, we address women and men.

Application IT help desk employee

Please note the following reference number in the "Subject" line: 1090180627-1HD

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